Instructions for making IMDA claims for individuals

Making a claim from IMDA involves the following procedures:

1.  Create an IMDA iTRAIN claim account with IMDA (if it is not already done)

2.  Filing the claim online

3.  Mailing supporting documents to IMDA following the submission of online
claim

1.   Creating your iTRAIN individual account

Individuals who are self-sponsored and claiming for support must have a valid IMDA iTRAIN account prior to claim application.  This is to facilitate the reimbursement of Course registration fee.

To begin, go to

https://eservice.ida.gov.sg/icms/        (note: https://   NOT http://)

On the opening page, select “Register for an individual account“

Under the “New Account Application” page, enter the following information:

Name of Applicant – your name as in NRIC

Name (as in Bank)  – your bank account name to facilitate reimbursement by IMDA

Fill in the rest of your personal particulars and submit

IMDA normally will process and advise status within 3 working days.

2.   Making the Claim online

Login to https://eservice.ida.gov.sg/icms/   using your SingPass

Go to Claims
Select New Applications
Select Programme Name –choose CITREP+
Select Course Name and clickQuery – choose (the appropriate Gateway Consulting Course)
Retrieve the enrolment record and click Apply
Complete claim application form and click Proceed
Review the mandatory list of supporting documents for claim submission and click Proceed
Click Accept and Submit for accepting the Declaration with the Terms and Conditions
Print out the iTRAIN Acknowledge Page for the successful online application

Submit the required supporting documents to IDA within 5 working days to complete the claim application

3.    Supporting documents required by IMDA for online submission of claim
Supporting documents required by IMDA to complete the claim application

1.  Copy of Invoice from Gateway Consulting Pte Ltd (already mailed to you by Gateway Consulting)

2.  Copy of Official Receipt of Course fee payment from Gateway Consulting Pte Ltd

3.  Copy of your NRIC (front and back)

4.  Your Course attendance (Supplied by Gateway Consulting)

5.  Copy of Certificate of Attendance/Completion/Attainment  (Supplied by Gateway Consulting)

6.  Your examination result slip/notification  (Supplied by Gateway Consulting)

 IMPORTANT TO NOTE

ALL CITREP+  CLAIM APPLICATIONS MUST BE SUBMITTED WITHIN 3 MONTHS AFTER THE END DATE OF THE COURSE.

For further help with account creation or claim application, please contact:

CITREP hotline: 6324 8737

Email: imda_citrep@ida.gov.sg